Do you speak English?
Yes, we do!
Where are you located?
Our China Printing Solutions office is located in the
central business district of Shanghai, China.
How long does it take?
Lead times vary according to the kind of product manufactured
and the quantity.
Standard shipping times are as follows:
US / Canada, West and Central— 3-4 weeks
US and Canada, East Coast— 4-5 weeks
Europe— 5-6 Weeks
Australia— 2-3 Weeks
Central / South America— 4-6 Weeks
Can you send me samples?
China Printing Solutions provides a number of samples
throughout the process of production:
— A “White Book” dummy created to
the exact specifications of your job, provided before
— Relevant samples of China Printing Solutions work for
other clients as quality reference, provided before
—Color proofs, for evaluation of color and final
check, provided before production commences
—’First Bound’ Production Samples
for evaluation of final result before binding is completed
—For complex or large run projects, additional
proofs may be provided
What quality guarantees do you offer?
While there’s no such thing as a perfect print
run, and minor irregularities can be found on any print
product anywhere in the World, having a wide base of
print knowledge and applying a regimented system of
controls throughout the process ensure superior quality.
Before shipping, we will send you our detailed final
inspection report, inclusive of photos of final product
stacked and ready to go. For more on this subject, Please
ask about our 7 stage quality assurance method and 52
point job inspection criteria.
Can I come to do the press check?
Do you handle importing?
In most cases, yes. We typically provide quotations
on the basis of door to door delivery, whereby we handle
all shipping, import and final delivery, and whereby
import duties, if any are included in the price offered.
If you prefer, however, we can provide the shipment
FOB China, or deliver to port for pickup.
What if my shipment is damaged in transit?
All projects are insured for 100% of their value against
damage or loss in transit.
Do you offer credit terms?
Typically payment terms are 50% deposit, 50% upon completion.
Once we have established a regular working relationship,
however, we generally offer credit arrangements for
most projects. For larger orders, it is sometimes preferable
to divide payments into several steps or employ the
use of a letter of credit.
How should I submit my files?
We prefer to receive your art on CD or DVD as a locked
and certified PDF file, along with the original file
in native format, image links and fonts, a complete
100% size color dummy and samples of desired color matches
or printed versions of your product. If the job is very
rushed, we also provide up to 3 GB of ftp server space
for you to upload your file. In practice we will work
with what you give us, please discuss if you are concerned.
Do you use Child Labor?
All of the production facilities we use are selected
for their progressive nature of doing business, including
freedom from unethical practices. China labor law specifies
a minimum working age of 16, and is enforced much more
strictly than portrayed in the media.
Is your factory ISO certified?
As a print management company, we select the best factory
for each job, so this varies. For high end work, the
factories we use are typically foreign invested and
ISO 9001 certified.
What about the environment?
With very few exceptions, the paper we use comes from
sustainable tree plantations. Domestic Chinese Recycled
paper is available only for some types of paper, but
it is possible to procure recycled paper, Chlorine-Free
paper and/or FSC certified paper. Many of the factories
we use are ISO 14001 certified and it is often possible
to specify soy inks, VOC-free coatings, and so on.
Can you give me references?
Sure, please simply allow us a few days to obtain authorization
for you to contact other clients for whom we have done
similar products recently.